REFUND POLICY
At Aarambh Furniture, we take pride in delivering high-quality, handcrafted furniture tailored to your requirements. As most of our products are custom-made, our refund and cancellation terms are designed to ensure fairness while maintaining the integrity of our work.
1. Custom Orders
Once a design and quotation are approved, and advance payment is made, the order cannot be canceled.
Due to the personalized nature of custom furniture, refunds are not available unless the product is defective or significantly different from the agreed specifications.
2. Non-Custom / Ready-Made Orders
Cancellations are accepted within 24 hours of order confirmation, provided the item has not been dispatched.
Refunds (if applicable) will be processed within 7–10 business days after cancellation approval.
3. Advance Payments
Advance payments made for custom orders are non-refundable as they cover material procurement and production setup.
4. Damaged or Defective Items
If your furniture arrives damaged or with a manufacturing defect, please notify us within 48 hours of delivery, along with photos/videos.
After verification, we will arrange for repair, replacement, or a suitable solution at no extra cost.
5. Order Changes
Changes to orders after confirmation may be possible only if production has not yet started. Additional costs may apply.
6. Representation Disclaimer
Images used on our website or marketing materials are for illustration purposes only and may not represent the exact final product. Variations in wood grain, color, texture, and finish are natural and not considered defects.
7. Contact for Refunds/Cancellations
To request a refund or discuss a cancellation, contact us at:
📞 +91 8867092516
📧 sales@aarambhfurniture.com